Terms and Conditions

 About us – Vickie Heaney is a sole trader, registered in the UK. 

Payment methods - Payment can be made by credit card. Payment is deducted when we process your order. If your payment cannot be authorised for any reason we will tell you. Full title to the goods purchased will only pass to you once full payment has been received by us. 

Prices - We reserve the right to alter prices at any time. It may be necessary to change prices either up or down, from time to time. 

Receipt of order confirmation - Once you have placed an order on the website you will receive a receipt confirmation email. Please keep this in a safe place. If you do not receive this please get in touch to confirm your order. 

Availability of goods - All items are subject to availability. You will be informed as soon as possible if a print you have ordered is not available. 

Delivery, returns, exchanges and refunds - Please see Delivery and Returns for details. 

Colours - Linocut printing is a handmade process and variation in colour and detail will occur. This adds to their individuality by making each print unique. Original prints are scanned and digitised or photographed. I do my utmost to ensure these reflect the colours in the original print. While every effort has been made to show items accurately on our website, slight variations in colour may occur. There may be variations in colours depending on the calibration and settings of individual computer screens.  

Sizes - All measurements quoted are approximate. 

Privacy & Data Protection - When you place an order through this website your details will be recorded and stored securely with Shopify, your details will not be shared with third parties. Your email will be added to the Vickie Heaney Printmaker newsletter list.  If you would prefer not to be contacted just click unsubscribe at the bottom of the email and you will be removed from the mailing list. Further details on our website privacy notice can be found here

Security – Your payment will be handled safely and securely through Shopify. They provide secure online credit card and debit card payment solutions and handle the payment process entirely. 

Copyright - All rights, including copyright, for this website are owned by or licensed to Vickie Heaney. Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Vickie Heaney. This website and its content (including all images and all text including our terms & conditions, delivery information and our privacy policies etc.) is copyright of Vickie Heaney with no copying authorised. All rights reserved.

Equality & Diversity – Our equality and diversity statement can be found here

Environment – Full details of our environmental policy can be found here 


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